Frequently Asked Questions


What are your bank details

De Graaf Multimedia
Iban: NL90INGB0004675546


What is BLEM?

BLEM products are articles with a small deviation that occurred during the production process. These may be external features such as a slightly skewed print, a color difference or traces of the mold. These deviations do not result in an unusable product and the standard manufacturer's warranty is on the products.

Are screws included with the boots

Matching screws are supplied with each set of wakeboard boots. If you have a wakeboard before 2012, it may be that you need screws other than those supplied. In that case, contact us.


What is the delivery time?

The average delivery time is 2-3 days for shipping to Holland, Belgium and Germany. Shipping outside Holland depends on the country. Contact us for an indication